CP363 : Email Etiquette

When sending us email, here are some things to keep in mind:

• Always have a subject line, and start that line with "CP363: ". That way we know what course you are talking about. All of us have to deal with many courses.

• Include your full name and ID number - we can't always tell from the email address who you are.

• Email the course instructor if your question is about:

  • help understanding course concepts
  • help with assignment questions
  • dropping the course
  • questions about what will be on the test or exams
  • missing tests, sick notes, etc.
  • anything else not covered above

• If you are asking "why won't my code work?", send us your complete Eclipse project, either in email, or upload it to a dropbox for us to retrieve.

• Do not send screen shots or code snippets. Often the error is not where you think it is, thus the point above.

• Be Polite.